Answering service is a simplified version of the call center. While we'll make sure we get the messages from your customers and answer their calls, solving more complex problems isn't our responsibility.
Call center uses scripts, asnwers frequently asked questions and helps your clients find a solution. Compared to an answering service, call centers have one extra layer of customer support.
Morph Can Help You With Both
Whether you're looking for an answering service or a call center, we have a professional team that can help you tend to all the customers. Our agents have years of experience, excellent command of English and the know-hows in different industries. Either way, we can't wait to speak to your clients.
